ArcaMax

Q: My husband and I were stranded in Toronto on our way from Stockholm to Cleveland after Lufthansa rebooked our flights due to a flight delay. The flights included a leg on Air Canada from Toronto to Cleveland. But even though we had boarding passes and a rebooking itinerary, Air Canada denied me boarding, claiming that my ticket wasn't valid. ...Read more

Q: I booked an Alaskan cruise through Holland America for my family. A Holland America agent urged us to buy our Alaska Airlines flights through the cruise line. We did not purchase travel insurance. When our flight was canceled because of a mechanical problem, the cruise line said we'd miss the ship, so our only option was to cancel.

We lost $...Read more

Q: I booked a flight from Buenos Aires to Puerto Iguazu, Argentina, for my family. I bought the tickets on Flybondi, an Argentine low-fare airline, through FlightHub. Despite carefully entering our flight details, the airline said that our passport numbers were random characters. We had to buy new tickets for $1,114 on Flybondi.

FlightHub ...Read more